Product returns
Need to send something back? Here’s the route — the chart below walks you through every step, and the cards either side cover the common cases.
Faulty or damaged
Spotted a fault out of the box, or damage in transit? Get in touch right away and we’ll sort it out under warranty.
Changed your mind
Unopened, unused items can come back in their original condition. Bring proof of purchase and we’ll process the return.
Apple products
Some Apple products follow Apple’s own return rules. The chart below shows which route applies — we’re here to help either way.
Tap the image to view full size.
Get in touch
Drop us a line so we know the return is coming. Open a return or call the store on +350 20041312.
Bring it in
Pop into 212 Main Street with the item and your proof of purchase. Original packaging helps if the item is unopened.
We’ll process it
Refund, replacement, or repair — whichever the chart points to. We’ll keep you in the loop the whole way.
Not sure which route applies?
Get in touch and we’ll walk you through it. The full return policy is also available if you’d like the fine print.