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Book an appointment

Pick a device, tell us what’s wrong and choose a time. We’ll have a technician ready when you arrive.

Apple-trained techniciansExperts on every repair
Apple diagnosticsApproved tools on every repair
Genuine Apple partsCertified and backed by Apple

Before you come in. A few minutes now saves time at the bench.

Know your Apple Account password

You’ll need it at the appointment to turn off Find My. We can’t work on the device until it’s off.

Turn off Find My

Back up your data

Your data may be erased during service. Back up to iCloud or to your computer before you come in.

How to back up

Update your device

Install the latest software so we can diagnose properly and save time on the day. If the problem is with one app, check the App Store for an update too.

Update iOS Update macOS

AirPods and headphones

Please clean them before your appointment.

How to clean AirPods

Good to know

  • Weekdays only. Technical appointments run Monday to Friday, never at weekends.
  • Up to two weeks ahead. New dates open each day. Times are Gibraltar time.
  • Three bookings at a time. Once an appointment has passed or been cancelled, you can book another.
  • Can’t make it? Please cancel from this page or your dashboard, so someone else can have the slot.
  • Need a quote or have a question? Appointments are for bringing a device in. For technical questions or a repair quote, email Technical Support.
  • Your data is your responsibility. Service can erase a device, so back up before you come in.