General Help
Why do I need a Newton ID to purchase?
There are many benefits to having a Newton ID. For example, you can keep track of your purchases, your Device Warranty status, pending repairs and reservations. You can also pay online and get your goods delivered. There will be more benefits in the future.
Register your Newton IDI am not happy with your Service!
We are sorry to hear that. We are trying our best. If you wish to write a formal complaint, you can find the Complaints procedure here.
Complaints ProcedureI have a Suggestion.
If you have a suggestion on how we can improve our service or found a bug in the system, please send us your Feedback.
FeedbackOnline Store Help
What are Ex-Demo products?
Ex Demo products are devices that have been on display for customers to try. Ex-Demo products are sold in a non-sealed box and come with 3-Months Warranty.
Ex-DemoWhat are Repackaged Products?
Repackaged products come in a non-sealed box. The box could have been damaged during transit or they have been returned by a customer. All repackaged products are tested before they go back on sale. Repackaged products are sold at a reduced price.
RepackagedWhat are Refurbished Products?
Refurbished products are customer returns that were faulty and have been repaired/replaced under the Apple Limited Warranty. Refurbished devices are tested before they go back on sale.
RefurbishedWhat are End-of-Line Products?
Products that have been discontinued by the Manufacturer or a newer model has been released. End-of-Line Products come with the same Warranty but are usually offered at a reduced price.
End-of-Line